Return Policy

Please inspect all merchandise immediately upon receipt.  If any item does not meet your approval,
simply return it to Precise Nutrition Int'l, Inc. within 10-days for a refund.  Prior to returning the
product you must call Precise Nutrition Int'l, Inc. and speak with a sales representative to obtain a Return
Authorization Number (RA#) that must be visibly displayed on the outside of all return packaging. Return
shipping and insurance costs are the responsibility of the customer.  No returned parcels will be accepted freight
collect or C.O.D.  Precise Nutrition is not responsible for returned merchandise that is damaged
in shipping.  Precise Nutrition Int'l, Inc. reserves the right to refuse the merchandise, re-ship
the merchandise to the customer or charge a 25% re-stocking fee under the following conditions:

1. The merchandise was received by Precise Nutrition Int'l, Inc. after the 10 day trial
   period.  (The 10 Day period begins once the merchandise is received by or for the
   customer from the shipping carrier till the time that Precise Nutrition Int'l Inc.
   receives the merchandise back at it's facilities.)
2. The Return Authorization number was not visibly displayed on the outside of the box and/or not valid.
   
3. The merchandise was incomplete, damaged, used, worn, torn, broken or scratched.
4. The merchandise was ordered by credit/debit card and order was canceled after the card was processed.
5. The merchandise was ordered but delivery was refused by or for the customer.

90 Day Guarantee

The 90 day guarantee is for DSD distribution only, and not for end users/consumers. We provide a
90 day guarantee on every item that we manufacture. The guarantee begins on day of shipping and extends until we
receive the returned product. Returned product will only be received with a valid Return Authorization Number
obtained from your sales representative.